Calletech Food - Terms and Conditions

Introduction

Welcome to Calletech Food! These Terms and Conditions ("Terms") govern your use of our food ordering web and app platform ("Platform"), operated by Calletech Food ("we," "us," or "our"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Platform.

1. Use of the Platform

Eligibility

You must be at least 18 years old to use our Platform. By using our Platform, you represent and warrant that you meet this age requirement.

Account Registration

To place orders through our Platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2. Orders and Payments

Placing Orders

When you place an order through our Platform, you are making an offer to purchase food or other products from our partner restaurants and vendors ("Vendors"). All orders are subject to acceptance by the Vendors and availability of the items.

Payment

You agree to pay for all orders placed through your account. Payments are processed through our third-party payment processors. By placing an order, you authorize us to charge your chosen payment method for the total amount of your order, including any applicable taxes and fees.

Order Confirmation

After placing an order, you will receive a confirmation email or notification. This confirmation is an acknowledgment that we have received your order, but it does not signify acceptance of your order by the Vendor.

3. Delivery and Pickup

Delivery

Delivery times provided are estimates and may vary. We are not responsible for delays caused by factors beyond our control. You agree to provide accurate delivery information and to be available to receive the delivery.

Pickup

If you choose to pick up your order, you agree to collect it within the time frame specified by the Vendor. You must present a valid ID and order confirmation at the time of pickup.

4. Cancellations and Refunds

Cancellations

You may cancel your order within a specified time frame before the order is processed by the Vendor. The cancellation policy and time frame vary by Vendor and will be communicated to you at the time of placing the order.

Refunds

Refunds for canceled orders, missing items, or other issues will be handled in accordance with our Refund Policy. Please refer to our Refund Policy for detailed information.

5. User Conduct

You agree not to:

• Violate any applicable laws or regulations.
• Use the Platform for any unlawful or fraudulent purposes.
• Interfere with or disrupt the operation of the Platform.
• Post or transmit any harmful, offensive, or inappropriate content.
• Misrepresent your identity or affiliation with any person or entity.

6. Intellectual Property

All content on our Platform, including text, graphics, logos, and software, is the property of Calletech Food or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our Platform without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Calletech Food and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Calletech Food, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Platform or any violation of these Terms.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting the revised Terms on our Platform. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Calletech Food is established, without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Calletech Food
[Your Contact Information]
[Email Address]
[Phone Number]